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Terms of ServicePrivacy PolicyGDPR / KVKKCookie PolicyAcceptable UseDPAAI & IP PolicySLARefund & Cancellation
Terms of ServicePrivacy PolicyGDPR / KVKKCookie PolicyAcceptable UseDPAAI & IP PolicySLARefund & Cancellation
Terms of ServicePrivacy PolicyGDPR / KVKKCookie PolicyAcceptable UseDPAAI & IP PolicySLARefund & Cancellation
Terms of ServicePrivacy PolicyGDPR / KVKKCookie PolicyAcceptable UseDPAAI & IP PolicySLARefund & Cancellation

Terms of Service

Effective: April 2, 2026

1. Acceptance of Terms

By accessing or using the PrismUp platform ("Platform"), operated by İlk Adım Elektronik Tic. ve Aksesuar San. Ltd. Şti. ("Company", "we", "us", or "our"), a company incorporated under the laws of the Republic of Turkey, you ("Customer", "you", or "your") agree to be bound by these Terms of Service ("Terms").

If you do not agree to all of these Terms, you must not access or use the Platform. Your continued use of the Platform following the posting of any changes to these Terms constitutes acceptance of those changes.

These Terms constitute a legally binding agreement between you and the Company. You represent that you have the legal authority to enter into this agreement on behalf of your organization.

2. The Platform

PrismUp is a business-to-business ("B2B") software-as-a-service platform that provides AI-powered product image generation services. The Platform enables businesses to create professional product photography, lifestyle imagery, and visual content using artificial intelligence technologies.

Core capabilities of the Platform include, but are not limited to:

  • AI-generated product photography from source images and product data
  • Lifestyle and scene-based imagery generation
  • E-commerce image production and optimization
  • Batch processing and automated visual content pipelines
  • Brand identity and style guide management for consistent visual output

We reserve the right to modify, suspend, or discontinue any aspect of the Platform at any time, with or without notice. We will make commercially reasonable efforts to notify you of material changes that affect your use of the Platform.

3. Account Registration

The Platform is designed exclusively for business use. By registering an account, you represent and warrant that:

  • You are acting on behalf of a legally established business entity and are an authorized representative of that entity with the authority to bind it to these Terms.
  • You are at least 18 years of age and have the legal capacity to enter into binding agreements.
  • All registration information you provide is accurate, current, and complete, and you will maintain and promptly update it as necessary.
  • You will not create more than one account per business entity without our prior written consent.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at legal@prismup.ai if you become aware of any unauthorized access to or use of your account.

We reserve the right to refuse registration, suspend, or terminate any account at our sole discretion if we reasonably believe that these Terms have been violated.

4. Credits & Billing

The Platform operates on a credit-based billing system. Credits are required to generate images and access certain features of the Platform.

  • Purchase. Credits are purchased through our payment processor, Lemon Squeezy (Lemon Squeezy B.V.), in accordance with the pricing published on the Platform at the time of purchase. All prices are exclusive of applicable taxes unless stated otherwise.
  • Non-transferable. Credits are non-transferable between accounts and may not be sold, bartered, or exchanged with third parties.
  • Non-refundable. Purchased credits are non-refundable except as required by applicable law or as described in our Refund Policy.
  • Expiration. Credits may be subject to expiration as specified in your subscription plan. Unused credits that expire will be forfeited without compensation.
  • Consumption. Credit consumption varies by generation type, output resolution, and features used. Current credit costs are published on the Platform and may be updated from time to time.
  • Billing disputes. Any billing disputes must be raised within 30 days of the transaction date by contacting legal@prismup.ai.

5. AI-Generated Content

Subject to your compliance with these Terms and full payment of applicable fees, you own all rights, title, and interest in and to the images and visual content generated through your use of the Platform ("Generated Content").

  • Ownership. The Company retains no ownership rights over your Generated Content. You are free to use, modify, distribute, and commercialize Generated Content without restriction, subject to applicable law.
  • No exclusivity guarantee. Due to the nature of AI-generated content, we cannot guarantee that Generated Content will be unique or that substantially similar outputs will not be produced for other customers using different inputs.
  • No representation of reality. Generated Content is created by artificial intelligence and may not accurately represent physical products, environments, or real-world conditions. You are solely responsible for reviewing Generated Content before use.
  • Your responsibility. You are solely responsible for ensuring that your use of Generated Content complies with all applicable laws, regulations, and third-party rights, including but not limited to intellectual property, advertising, and consumer protection laws.

6. Intellectual Property

Platform IP. The Platform, including its software, algorithms, models, user interface, design, documentation, and all related intellectual property, is and remains the exclusive property of the Company. Nothing in these Terms grants you any right, title, or interest in the Platform beyond the limited right to use it in accordance with these Terms.

Your Content.You retain all rights to the images, product data, brand assets, and other materials you upload to the Platform ("Your Content"). By uploading Your Content, you grant the Company a limited, non-exclusive, worldwide, royalty-free license to process, store, and use Your Content solely for the purpose of providing the Platform services to you. This license terminates upon deletion of Your Content or termination of your account, except as required for backup and archival purposes.

Feedback.If you provide suggestions, ideas, or feedback regarding the Platform ("Feedback"), you grant the Company an unrestricted, perpetual, irrevocable, royalty-free license to use and incorporate such Feedback into the Platform without obligation to you.

Model training. We do not use Your Content or your Generated Content to train our AI models unless you provide explicit, separate written consent.

7. Prohibited Conduct

You agree not to use the Platform to:

  • Generate, upload, or distribute any content that is illegal, harmful, threatening, abusive, harassing, defamatory, obscene, or otherwise objectionable under applicable law.
  • Generate or distribute child sexual abuse material (CSAM) or any content that sexualizes minors in any way. Violations will be reported to the relevant authorities immediately.
  • Create deepfakes, non-consensual intimate imagery, or any content intended to deceive, defraud, or mislead others about the identity or likeness of real individuals.
  • Infringe upon the intellectual property rights, privacy rights, or other legal rights of any third party, including uploading content you do not have the right to use.
  • Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code, algorithms, or models underlying the Platform.
  • Circumvent, disable, or interfere with any security, rate-limiting, or access-control features of the Platform.
  • Use automated tools, bots, scrapers, or other means to access the Platform in a manner that exceeds reasonable use or violates our API terms.
  • Resell, sublicense, or provide access to the Platform to third parties without our prior written consent.
  • Use the Platform in any manner that could damage, disable, overburden, or impair the Platform or interfere with any other party's use of the Platform.

We reserve the right to investigate and take appropriate action against any violation of this section, including immediate account termination, removal of content, and referral to law enforcement authorities.

8. Disclaimers

THE PLATFORM AND ALL AI-GENERATED CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

  • Accuracy. We do not warrant that AI-generated outputs will be accurate, complete, or free from errors. AI models may produce unexpected, inconsistent, or inaccurate results.
  • Fitness for purpose. We do not warrant that Generated Content will be suitable for any particular purpose, including but not limited to e-commerce listings, advertising, or regulatory compliance.
  • Availability. We do not warrant uninterrupted, timely, or error-free access to the Platform. The Platform depends on third-party AI providers and infrastructure that may experience outages or degradation.
  • Non-infringement. We do not warrant that Generated Content will not infringe the intellectual property rights of third parties. You are responsible for conducting your own due diligence before using Generated Content commercially.

You acknowledge that AI-generated imagery is inherently probabilistic and that results may vary. The Company is not liable for business decisions made in reliance on Generated Content.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM SHALL NOT EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO THE COMPANY DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

IN NO EVENT SHALL THE COMPANY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, revenue, data, or business opportunities
  • Cost of procurement of substitute goods or services
  • Business interruption or loss of goodwill
  • Any damages arising from the use or inability to use Generated Content, even if the Company has been advised of the possibility of such damages

These limitations apply regardless of the legal theory upon which damages are sought, whether in contract, tort (including negligence), strict liability, or otherwise.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for fraud or willful misconduct.

10. Termination

By either party. Either party may terminate these Terms at any time by providing written notice to the other party. Upon termination by you, your access to the Platform will cease at the end of your current billing period. Any unused credits remaining at termination are forfeited unless otherwise required by applicable law.

Immediate termination for breach. The Company may terminate your account and access to the Platform immediately, without prior notice, if you materially breach these Terms, including but not limited to violations of the Prohibited Conduct section.

Effect of termination. Upon termination:

  • Your right to access and use the Platform ceases immediately (or at the end of the billing period for voluntary termination).
  • You must cease all use of the Platform and any proprietary materials belonging to the Company.
  • We will make your uploaded content and Generated Content available for download for a period of 30 days following termination, after which it may be permanently deleted.
  • Sections that by their nature should survive termination will remain in effect, including but not limited to Intellectual Property, Disclaimers, Limitation of Liability, and Governing Law.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Republic of Turkey, without regard to its conflict of law provisions.

Any disputes arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the courts of Istanbul, Republic of Turkey.

The parties agree that the United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to these Terms.

12. Changes to Terms

We may update these Terms from time to time to reflect changes in our practices, the Platform, or applicable law. When we make material changes, we will:

  • Provide at least 30 days' advance notice via email to the address associated with your account.
  • Update the "Effective" date at the top of this page.
  • Post the revised Terms on the Platform prior to their effective date.

Your continued use of the Platform after the effective date of any revised Terms constitutes your acceptance of the changes. If you do not agree with the revised Terms, you must stop using the Platform and terminate your account before the changes take effect.

13. Contact

For any questions, concerns, or notices regarding these Terms of Service, please contact us at:

İlk Adım Elektronik Tic. ve Aksesuar San. Ltd. Şti.
Email: legal@prismup.ai

All legal notices must be sent in writing to the email address above and will be deemed received on the business day following transmission.